Delivery, Refund & Return Policy
All goods may be transacted through e-commerce, except for goods prohibited for sale in terms of regulation 26 and 27 of the (CoGTA) regulations.
All goods are sanitised (in line with the National Department of Health guidelines) before leaving our warehouse.
All items ordered will be delivered within 10 working days.
Please note: On occasion, due to issues/circumstances outside of our control, deliveries may take longer. We will make every effort to deliver on time and to keep you updated throughout the process.
Cash on Delivery is not a payment option that is utilised for online purchases. All delivery charges are charged to the customer upfront on finalization of sale.
Regretfully, we are not able to deliver to certain areas, kindly see the tables below indicting which areas we deliver to.
If customers make use of their own courier companies, Mambo’s will not be liable for any damages to and / or loss of parcels.
If you have any questions about purchasing online, or require more information on deliveries, please send us an email at online@mambos.co.za
RETURNS
Please return your product/s to your nearest store along with your order number and invoice which can be obtained from online@mambos.co.za within 30 days of purchase for a replacement product.
REFUNDS
Please note that refunds are only applicable in the first 7 days of purchase. Thank you.
